Effective Date: April 17, 2026
Last Updated: July 21, 2026
Alpine Aminos LLC (“Alpine Aminos,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit alpineaminos.com, create an account, place an order, subscribe to communications, contact us, or otherwise interact with our website and services.
Our products are offered solely for lawful laboratory and in-vitro research by qualified purchasers who are at least 21 years of age. They are not intended for human or veterinary use, ingestion, administration, clinical use, diagnostic use, therapeutic use, compounding, food, supplement, cosmetic, or household use. Nothing collected through our website should be interpreted as acceptance or approval of a prohibited use.
1. Information We Collect
We may collect the following categories of personal information:
Account and contact information: Name, email address, phone number, billing address, shipping address, account login information, organization or business name where provided, and customer profile details.
Order and transaction information: Products ordered, order history, order notes, shipping details, transaction identifiers, payment status, discounts, taxes, fulfillment status, and customer-service records.
Payment information: Payment method, payment confirmation details, transaction references, limited payment-token information, and fraud-prevention data. Card payments are processed by third-party payment processors. Alpine Aminos does not directly store full credit or debit card numbers on its website servers.
Research-use and compliance information: Age confirmation, purchaser attestations, Research Use Only acknowledgments, organization or laboratory information where provided, lawful research-use confirmations, and records reasonably needed to enforce our Terms and Conditions and other policies.
Customer-support information: Messages, emails, attachments, shipment issue details, claims information, and other information you provide when contacting us.
Device, usage, and security information: IP address, browser type, device type, operating system, pages viewed, referring URLs, approximate location, cookie identifiers, session information, and fraud or security signals.
Marketing and preference information: Email subscription status, communication preferences, coupon use, product interests, and interactions with Alpine Aminos emails or website content.
Information You Should Not Submit
We do not intentionally collect medical information, personal health information, treatment information, dosing information, administration information, or information concerning human or veterinary use of our products.
Please do not submit medical histories, medical conditions, diagnoses, treatment details, dosing or administration information, photographs showing personal medical use, or other personal health information through our website, order notes, account fields, forms, reviews, or customer-support channels.
We may delete, redact, restrict, or decline to respond to communications containing this type of information, subject to applicable legal, security, fraud-prevention, dispute-resolution, and recordkeeping requirements.
2. Sources of Personal Information
We collect personal information directly from you when you:
- browse or interact with our website;
- create or manage an account;
- submit age, purchaser, or Research Use Only attestations;
- place or attempt to place an order;
- subscribe to Alpine Aminos communications;
- submit a question, claim, or customer-support request; or
- otherwise communicate with us.
We may also receive information from payment processors, financial-service providers, shipping carriers, ecommerce and website providers, fraud-prevention and security providers, analytics providers, tax services, email service providers, and other service providers involved in a transaction or website interaction.
3. How We Use Personal Information
We may use personal information to:
- operate, maintain, secure, and improve our website;
- create and manage customer accounts;
- process, fulfill, ship, and support orders;
- verify purchaser eligibility and Research Use Only acknowledgments;
- respond to questions, claims, and customer-service requests;
- send transactional messages, order updates, account notices, security notices, and policy notices;
- send Alpine Aminos marketing communications where permitted;
- maintain communication preferences and unsubscribe requests;
- prevent fraud, abuse, chargebacks, unauthorized transactions, and security incidents;
- comply with legal, tax, accounting, shipping, and recordkeeping obligations;
- enforce our Terms and Conditions and other policies;
- investigate disputes, suspected fraud, or suspected policy violations; and
- analyze website performance and improve the customer experience.
4. Our Commitment Not to Sell or Share Personal Information
Alpine Aminos does not sell personal information and will not sell personal information.
We do not exchange personal information for money or other valuable consideration. We also do not share personal information with third parties for cross-context behavioral advertising, targeted advertising, third-party audience building, third-party data brokerage, or another party’s independent marketing purposes.
We do not permit service providers to use Alpine Aminos customer information for their own unrelated marketing, advertising, data-brokerage, profiling, or commercial purposes.
We disclose limited personal information only when reasonably necessary to:
- operate and secure our website;
- process payments and prevent fraud;
- calculate applicable taxes and transaction charges;
- fulfill and ship orders;
- provide customer service and process claims;
- send communications requested or authorized by customers;
- maintain business, accounting, tax, compliance, and transaction records;
- protect Alpine Aminos, our customers, service providers, or other parties;
- investigate suspected fraud, abuse, security incidents, or policy violations;
- comply with applicable laws, regulations, court orders, subpoenas, warrants, or other lawful legal process; or
- establish, exercise, or defend legal rights or claims.
These limited operational and legal disclosures are not made for the purpose of selling customer information or allowing another party to independently market to Alpine Aminos customers.
5. Marketing Communications
Where permitted, we may use your contact information to send Alpine Aminos emails concerning products, educational content, company news, promotions, or other company updates.
Alpine Aminos does not provide its customer or subscriber lists to other businesses for their independent marketing purposes.
You may unsubscribe from marketing emails by using the unsubscribe link included in those messages or by contacting us at privacy@alpineaminos.com.
We process valid marketing-email unsubscribe requests within the period required by applicable law. We do not charge a fee or require you to log in to an account as a condition of unsubscribing from marketing emails.
Opting out of marketing communications does not prevent us from sending non-promotional communications concerning orders, payments, shipping, accounts, security, customer-service matters, policy changes, or other transactions you have requested.
We may retain limited information necessary to document and honor your communication preferences.
6. Cookies and Website Analytics
We may use cookies, local storage, analytics tools, and similar technologies to operate and secure the website, remember preferences, maintain sessions, support shopping-cart and checkout functions, prevent fraud, troubleshoot technical problems, measure website performance, and understand how visitors use our website.
Cookies may include:
- Essential cookies needed for security, account access, shopping-cart functions, checkout, and website operation;
- Preference cookies that remember settings and selections; and
- Analytics cookies that help us understand website traffic, errors, and performance.
Alpine Aminos does not use cookies or website activity to sell personal information, support third-party data brokerage, or allow unrelated third parties to build advertising profiles about Alpine Aminos visitors or customers.
We may use service providers to measure the performance of our own website, emails, or campaigns. Those providers may process limited device or activity information on our behalf, subject to applicable contractual, privacy, and security restrictions.
You may manage cookies through your browser settings and any cookie-management options made available through our website. Disabling essential cookies may affect account access, shopping-cart functions, checkout, or other website operations.
Because Alpine Aminos does not sell personal information or use personal information for cross-context behavioral advertising or targeted advertising, we do not engage in those activities regardless of whether a browser-based opt-out signal is detected. Where otherwise required by applicable law, we recognize and process valid universal opt-out preference signals.
7. When We Disclose Personal Information
We may disclose only the personal information reasonably necessary to the following categories of recipients:
Website and ecommerce service providers: Providers that host, operate, maintain, secure, troubleshoot, or support our website, ecommerce platform, customer accounts, shopping cart, and checkout.
Payment and fraud-prevention providers: Banks, payment processors, financial-service providers, transaction providers, and fraud-prevention or security services needed to process transactions, confirm payments, prevent fraud, manage disputes, and address chargebacks.
Shipping and fulfillment providers: Shipping carriers, address-verification services, fulfillment services, and logistics providers needed to prepare, track, and deliver orders.
Tax, accounting, and professional service providers: Tax-calculation providers, accountants, bookkeepers, auditors, insurers, attorneys, and other professional advisors who assist us with legitimate business, legal, compliance, financial, or risk-management functions.
Email and customer-service providers: Providers that help us send transactional or authorized marketing communications, maintain subscription preferences, respond to customer questions, and process customer-service requests.
Analytics and security providers: Providers that help us understand our own website performance, troubleshoot errors, detect malicious activity, maintain security, and prevent fraud. These providers are not authorized by Alpine Aminos to use customer information for their own unrelated marketing or data-brokerage purposes.
Governmental, legal, and safety recipients: Government authorities, regulators, courts, law enforcement, attorneys, professional advisors, insurers, or other parties when disclosure is required by law or reasonably necessary to:
- comply with a law, regulation, subpoena, warrant, court order, or other lawful legal process;
- respond to a government or regulatory inquiry;
- investigate or prevent fraud, abuse, theft, unauthorized transactions, or security incidents;
- protect the rights, property, safety, or security of Alpine Aminos, our customers, our service providers, or other parties;
- enforce our Terms and Conditions or other policies; or
- establish, exercise, or defend a legal claim.
Business transaction recipients: Information may be disclosed as reasonably necessary in connection with a proposed or completed merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction. Any recipient would remain subject to applicable privacy obligations and restrictions concerning the information.
We require service providers to handle personal information only for authorized business purposes, subject to applicable contractual and legal requirements.
8. Health-Related Information and Inferences
We do not use product browsing, website searches, order history, account information, or marketing interactions to diagnose, identify, or infer a consumer’s medical condition, treatment status, health status, or intention to use a product for human or veterinary purposes.
We do not create consumer profiles based on actual or suspected medical conditions, diagnoses, treatments, therapeutic interests, weight-loss interests, or human or veterinary use.
Our products, website, customer accounts, and communications are provided solely for lawful laboratory and in-vitro research purposes.
9. Your Privacy Rights
Depending on your state of residence, our legal obligations, and applicable law, you may have the right to:
- confirm whether we process your personal information;
- access personal information we maintain about you;
- correct inaccurate personal information;
- delete certain personal information, subject to applicable exceptions;
- receive a copy of certain personal information in a portable format;
- opt out of a sale or sharing of personal information, although Alpine Aminos does not engage in these activities;
- opt out of targeted advertising or certain profiling activities, although Alpine Aminos does not use personal information for these purposes;
- limit certain uses or disclosures of sensitive personal information where applicable;
- appeal a denied privacy request where applicable; and
- not be unlawfully discriminated against for exercising applicable privacy rights.
These rights are not absolute and may not apply in every circumstance. We may deny or limit a request when permitted by law, including when information must be retained for transaction records, taxes, accounting, fraud prevention, chargebacks, security, legal claims, policy enforcement, purchaser-attestation records, or other compliance purposes.
Submitting a Privacy Request
To submit a privacy request, email privacy@alpineaminos.com. Please include “Privacy Request” in the subject line and describe the nature of your request.
You are not required to create a new customer account to submit a privacy request. We may request information reasonably necessary to verify your identity and locate the relevant records. Information submitted for verification will be used only to process and document the request, except as otherwise permitted by law.
We will respond within the period required by applicable law. Where permitted, we may extend the response period and will provide notice of the extension and the reason for it.
Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof of the agent’s authority and may contact you directly to verify your identity or confirm the request.
Appeals
If applicable law provides a right to appeal our decision, you may submit an appeal by replying to our decision or emailing privacy@alpineaminos.com with the subject line “Privacy Request Appeal.” Please include sufficient information to identify the original request and explain why you believe the decision should be reconsidered.
10. Sensitive Personal Information
We do not intentionally collect sensitive personal information such as precise geolocation, government identification numbers, biometric identifiers, racial or ethnic origin, religious beliefs, medical information, or information concerning health or sexual activity.
Certain account credentials, transaction-security information, or payment-related information may be classified as sensitive personal information under some laws. We process such information only as reasonably necessary to provide, secure, and support our services, prevent fraud, comply with legal obligations, or complete transactions requested by you.
We do not use sensitive personal information to infer personal characteristics, for targeted advertising, or for unrelated marketing purposes.
11. Children’s and Age-Restricted Privacy
Our website, customer accounts, and products are intended only for qualified purchasers who are at least 21 years of age. We do not knowingly permit individuals under 21 to create purchaser accounts or place orders.
We do not knowingly collect personal information from children under 13. If we learn that personal information was submitted by an individual who was not eligible to use our services, we may delete the information and close or restrict the associated account, subject to applicable legal, fraud-prevention, security, transaction, and recordkeeping requirements.
If you believe a child or an ineligible individual has provided personal information to us, contact privacy@alpineaminos.com.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as otherwise required or permitted by law.
Retention periods may vary based on:
- the type and sensitivity of the information;
- the duration of the customer or account relationship;
- order, transaction, and account history;
- tax, accounting, and legal requirements;
- payment-dispute and chargeback periods;
- fraud-prevention and security needs;
- shipping, replacement, refund, and claim periods;
- communication preference and suppression records;
- compliance and purchaser-attestation records; and
- the need to establish, exercise, or defend legal claims.
When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our operational and legal requirements.
13. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, payment system, storage system, or data-transmission method is completely secure. We cannot guarantee absolute security or that unauthorized parties will never defeat our safeguards.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account or personal information has been compromised.
14. Third-Party Links and Services
Our website may link to third-party websites or use services operated by third parties. Their privacy practices are governed by their own notices, policies, and terms.
We are not responsible for the privacy, security, content, or data-handling practices of third-party websites or services that we do not control.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, service providers, legal obligations, or business operations.
The updated version will be posted on this page with a revised “Last Updated” date. Changes become effective when the revised Privacy Policy is posted unless a later effective date is stated.
Alpine Aminos’ commitment not to sell personal information is a fundamental part of this Privacy Policy. If our information practices materially change in another respect, we will provide any additional notice or obtain any consent required by applicable law before applying the new practice to previously collected personal information.
16. Contact Us
For privacy questions, requests, or concerns, contact:
Alpine Aminos LLC
Email: privacy@alpineaminos.com
Mailing Address:
992 S 4th St STE 100, #119
Brighton, CO 80601
Notice at Collection
This Notice at Collection summarizes the categories of personal information we may collect, the business purposes for which we use that information, and the categories of service providers or other recipients to which it may be disclosed.
Identifiers
Examples: Name, email address, phone number, billing address, shipping address, IP address, and account identifier.
Business purposes: Account creation, order processing, communication, customer support, security, fraud prevention, and compliance.
Disclosed to: Website and ecommerce providers, payment processors, shipping carriers, email providers, security providers, and compliance service providers as reasonably necessary for those purposes.
Customer Records
Examples: Billing details, shipping details, account information, order records, purchaser attestations, and transaction references.
Business purposes: Fulfilling orders, maintaining transaction records, processing payments, handling customer support, verifying purchaser eligibility, and complying with tax, accounting, and legal obligations.
Disclosed to: Payment processors, shipping carriers, tax or accounting providers, ecommerce providers, and compliance service providers as reasonably necessary for those purposes.
Commercial Information
Examples: Products viewed, products ordered, order history, coupon use, transaction history, and customer preferences.
Business purposes: Providing services, fulfilling orders, improving our website, providing customer support, administering Alpine Aminos communications, and preventing fraud.
Disclosed to: Ecommerce providers, payment providers, customer-support providers, analytics providers acting on our behalf, and email service providers as reasonably necessary for those purposes.
Internet or Network Activity
Examples: Device information, browser information, pages viewed, referring URLs, cookie identifiers, session information, and interactions with website content.
Business purposes: Website operation, website analytics, account security, fraud prevention, troubleshooting, and performance measurement.
Disclosed to: Hosting providers, analytics providers acting on our behalf, ecommerce providers, and security providers as reasonably necessary for those purposes.
Approximate Geolocation
Examples: General or approximate location derived from an IP address.
Business purposes: Fraud prevention, security, analytics, and tax or shipping estimates.
Disclosed to: Security providers, ecommerce providers, and tax or shipping service providers as reasonably necessary for those purposes.
Inferences
Examples: Basic product interests, communication preferences, or account preferences based on website or transaction activity.
Business purposes: Website improvement, customer support, internal analytics, and Alpine Aminos communications where permitted.
Disclosed to: Ecommerce, analytics, customer-support, and email service providers acting on our behalf as reasonably necessary for those purposes.
We do not use inferences to identify or predict a consumer’s health, medical condition, diagnosis, treatment, therapeutic interests, or intended human or veterinary use.
Sensitive Personal Information
We do not intentionally collect medical information, precise geolocation, government identification numbers, biometric information, or other sensitive information for the purpose of inferring personal characteristics.
Certain account credentials, transaction-security information, or payment-related information may be considered sensitive personal information under some laws. Such information is used only as reasonably necessary to provide and secure our services, process transactions, prevent fraud, and comply with legal obligations.
Retention
Retention periods vary based on the type of information, the purpose for which it was collected, the duration of the customer relationship, order and account history, legal and tax obligations, dispute and chargeback periods, fraud-prevention needs, security requirements, claims periods, communication preferences, purchaser-attestation records, and the need to establish, exercise, or defend legal claims.
No Sale or Targeted-Advertising Sharing
Alpine Aminos does not sell personal information and will not sell personal information.
We do not share personal information for cross-context behavioral advertising, targeted advertising, third-party audience building, data brokerage, or another party’s independent marketing purposes.
We disclose limited personal information only to service providers and other recipients when reasonably necessary to operate and secure our business, complete customer transactions, provide requested services, comply with law, respond to legal process, protect legal rights, prevent fraud, or enforce our policies.
For questions about these practices, contact privacy@alpineaminos.com.